Global Triathlon Network discusses how Ironman’s refund policy frustrates triathletes

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After last month’s video message by Ironman CEO Andrew Messick, Ironman was under fire for their refund policies and their way of dealing with the Covid-19 pandemic. In the video below Global Triathlon Network talks about that message and shares their thoughts on the issue: “It’s more the way in which they’ve dealt with it – or not dealt with it – which is really getting under people’s skin. People just have no idea: they can’t get a hold of Ironman and there is no communication as to what’s going on with their rescheduled or postponed event.”